Refund Policy
At Gauri Cab Service, customer satisfaction is important to us. This Refund Policy outlines the terms and conditions regarding cancellations, refunds, and service-related payments.
Booking Cancellation
Customers may cancel their booking by contacting us through phone, WhatsApp, or email.
- Cancellations made well in advance of the scheduled pickup time may be eligible for a refund.
- Cancellation requests received shortly before the scheduled pickup may incur cancellation charges.
- No refunds will be issued once the trip has commenced.
Refund Eligibility
Refunds may be considered under the following circumstances:
- Duplicate payment made by the customer.
- Booking canceled by Gauri Cab Service due to vehicle unavailability or operational issues.
- Payment processed successfully but service could not be provided by us.
Non-Refundable Situations
Refunds will not be provided in the following cases:
- Customer fails to arrive at the pickup location.
- Incorrect booking details provided by the customer.
- Delays caused by traffic, weather conditions, road closures, or circumstances beyond our control.
- Completed journeys and successfully delivered services.
- Last-minute cancellations where operational costs have already been incurred.
Refund Processing
- Approved refunds will be processed through the original payment method whenever possible.
- Refund processing times may vary depending on the payment provider and banking institution.
- Customers will be notified once the refund has been initiated.
Service Issues
If you experience any issue with our service, please contact us immediately. We will review the matter and make every reasonable effort to resolve customer concerns fairly and promptly.
Policy Changes
Gauri Cab Service reserves the right to modify this Refund Policy at any time without prior notice. Any updates will be published on this page.
Contact Us
For refund requests or questions regarding this policy, please contact us:
Gauri Cab Service
📞 Phone: +91 9579153885
📧 Email: gauriraikar73@gmail.com
📍 Address: H.No. 2/16A, Naika Vaddo, Bardez, Calangute, Goa – 403516
By booking and using our services, you acknowledge and agree to this Refund Policy.